Frequently Asked Questions

We accept Visa, Visa Debit, Mastercard, Mastercard Debit, and PayPal.

We accept payment using Shopify Payments or PayPal for all transactions. Both meet strict global data standards for payment processing.

Sometimes items will sell out quickly when in-person classes or events crossover with online sales.

If this happens, we will let you know as soon as possible. You can decide if you want a refund or a substitute item, or if you want to wait until new stock arrives.

Yes, all prices shown on the site include GST.

Shipping and Returns

We do not offer local pick up, but we do offer free local delivery to several townships in our local area.

Check our shipping policy for more information, and to see if you qualify for local delivery.

Our standard flat-rate shipping is $11.00 for all orders up to $110.00.

Orders over $110.00 qualify for free shipping.

Once you have submitted your order with us, you will receive an email confirmation.

All shipments are sent via Australia Post with a tracking number.

Once we have registered your parcel with Australia post, you will receive another email with your tracking number.

You can then follow the tracking link in the email, or visit the Australia Post website and enter the tracking number for updates and the estimated delivery date.

No, we currently ship only within Australia.

To be eligible for a return, your item must be in the same condition that you received it — in original packaging, and in perfect (brand new) condition, unopened, undamaged, unused.

Please refer to our Refund and Return Policy for more information.

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